TERMS AND CONDITIONS
Terms and Conditions for the use of the PEACH PUMP online store – https://peach-pump.com
I. GENERAL PROVISIONS
These Terms and Conditions govern the relationship between “PEACH PUMP” Ltd., hereinafter referred to as the “Merchant” or “Supplier”, and the users of the online store https://peach-pump.com, hereinafter referred to as the “Users”.
By using the website and/or placing an order, the User confirms that they have read and accepted these Terms and Conditions.
The Merchant reserves the right to update these Terms and Conditions at any time, with the latest version always being published on the website.
II. MERCHANT INFORMATION
“PEACH PUMP” Ltd.
Company Registration Number: 206826362
Registered office and business address:
32 Graf Ignatiev Street, Varna, Bulgaria
Email: [email protected]
Online Store:
https://peach-pump.com
III. WEBSITE PURPOSE
PEACH PUMP is an online store for the sale of sportswear, accessories and related products.
Through the website, Users may:
- browse the available products;
- create a customer account;
- place orders as registered users or guests;
- make payments using the available payment methods;
- receive information regarding orders, shipping and promotions.
IV. CONCLUSION OF CONTRACT
The purchase agreement between the User and the Merchant is considered concluded after the successful submission and confirmation of the order.
The Merchant reserves the right to refuse processing or fulfillment of an order in cases of:
- unavailable products;
- incorrect information provided by the User;
- suspected abuse or fraud;
- technical errors related to pricing or availability.
V. PRICES AND PAYMENTS
All prices displayed on the website are final and include applicable VAT unless otherwise stated.
PEACH PUMP offers different payment methods depending on the destination country, including:
- credit/debit card payments;
- cash on delivery for selected countries;
- local payment methods;
- digital payment services.
Payments are processed through secure and trusted payment providers including Stripe, PayU and their partners.
The available payment methods are automatically displayed during checkout.
VI. SHIPPING
Information regarding:
- shipping methods;
- delivery times;
- courier services;
- shipping costs;
- international shipping;
- available payment methods by country
is published on the “Order and Delivery” page of the website.
The exact shipping cost, available courier services and payment options are automatically displayed during checkout.
The Merchant reserves the right to update prices, delivery times, available courier services and payment methods depending on the destination country, logistics partners and current business conditions.
VII. RIGHT OF WITHDRAWAL
Users have the right to withdraw from the purchase agreement within 14 days of receiving the product, without providing a reason, in accordance with applicable consumer protection legislation.
Returned products must be:
- in good commercial condition;
- without signs of use;
- unwashed, un-ironed and undamaged;
- with original tags and packaging.
Return shipping costs are the responsibility of the User, except in cases of defective or incorrectly delivered products.
VIII. CLAIMS, RETURNS AND EXCHANGES
Users have the right to submit claims, returns or exchange requests in accordance with applicable legislation and the policies of PEACH PUMP.
Requests for returns, exchanges or claims may be submitted through the following page:
https://peach-pump.com/en/exchange-and-return/
or via email:
If necessary, PEACH PUMP may request additional information, photos or the order number in order to process the request.
IX. USER ACCOUNTS
Users are responsible for the accuracy of the information they provide and for protecting access to their customer account.
The Merchant shall not be liable for unauthorized access resulting from the User sharing login credentials with third parties.
X. PERSONAL DATA
PEACH PUMP processes personal data in accordance with applicable European and Bulgarian legislation and the website’s Privacy Policy.
By using the website, the User agrees that the Merchant may process the necessary data for:
- processing orders;
- delivery;
- customer communication;
- service improvement;
- marketing communications where consent has been provided.
Users may request correction or deletion of their personal data at any time.
XI. COMMUNICATION
PEACH PUMP may communicate with Users through:
- email;
- Facebook;
- Instagram;
- TikTok;
- WhatsApp;
- Viber;
- other official brand communication channels.
XII. INTELLECTUAL PROPERTY
All images, designs, texts, logos, graphics and website content are the property of PEACH PUMP or are used with the appropriate rights.
Their use without explicit written permission is prohibited.
XIII. LIMITATION OF LIABILITY
The Merchant shall not be liable for:
- temporary unavailability of the website;
- technical issues beyond its control;
- force majeure events;
- actions of third parties, including courier and payment service providers.
XIV. APPLICABLE LAW
For all matters not regulated by these Terms and Conditions, the applicable laws of the Republic of Bulgaria and the applicable legislation of the European Union shall apply.
XV. CONTACT
For questions, claims or support:
PEACH PUMP
[email protected]
https://peach-pump.com